Technical support services
We provide comprehensive support for the lifecycle of our products on any solar installation.
Your PV system is our priority and we are here to help maximize your ROI. No matter where our products, our services follow.
With a spare part center, we can offer timely product repairs and replacements.
FAQ
The website is www.solar.huawei.com.For better experience, please select the related region.
Go to the website www.solar.huawei.com. Select the MEA (Middle East and Africa) region and Click on Downloads.
Go to the Fusionsolar webportal www.intl.fusionsolar.huawei.com and scan the QR code to access the download website.
Log into the Fusionsolar app and select “Me” and “Commissioning”
The steps in Quick Settings are Grid Code/Time zone > Device Detection > Connection to Management System > Validation of system.
Log into Fusionsolar app and choose “Device Monitoring”.
Log into Fusionsolar app and choose “Settings”.
Log into Fusionsolar app and select “Setup Wizard”. Scan the QR code on the installed device and create the plant.
Log into Fusionsolar app and select “New user”. Input the new user details and set the user role and associated plant.
